ISO 10001 outlines how to create and implement a customer satisfaction code of conduct inside a company. The standard also includes instructions for maintaining and enhancing this code of conduct as part of a larger customer satisfaction management framework. This standard encourages the creation and implementation of a comprehensive framework for ensuring customer satisfaction that is integrated into the organization's context and focuses on leadership and dedication.
This standard can be used to establish and administer a customer satisfaction code of conduct based on accepted international best practices by any organization, regardless of its size, scope, or line of business, public or private.
TopCertifier, the global consulting & certification solutions provider offers ISO 10001 Certification Consultation in Austria. We deliver ISO 10001 Certification Services across major locations in Austria like Graz, Linz, Salzburg ,Vienna etc.